We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great. Very sturdy.
The favorite store! Thank You for quality toys!
Good nimble cars, child very like
Come normal delivery. The car will not, as I thought when buying, but simply moving the inertia is pretty good. Took a bonus for discount.
Order 25.01, came in 19.02. Packaged, size small, in the face of marriage as a small strip paint, but this is nonsense, his son would like to order more
Small inertia dog, very cute, thank you!
Stunning toy!!! Very briskly rolls around, even on the carpet. The run with pleasure))) the child in 6 months crawling for cub with interest, and the cat so do not depart from igruhi)))
Not the first car buy, 1,5 child very like them.
To Tallinn went on for two months. The Original buyer protection period had come to an end. Parcel not monitored. But store recommend-adjusted to contact with buyer and a solution to the problem. Quality is excellent.
Behold, today arrived долгажданный transport))). Toy quality, запаеованна in polyethylene air, no odor. Will you have in the future from this store.
Cat Good, like painted fine
Great toy, high quality, bright, beautiful! Very much.
Head is kept on parole, sticking out bad, screw. The Toy is not to promote to fix. Xs is enough
Is she rides, better play with it in the spacious large rooms
Delivery three weeks to Yekaterinburg. quality is good, no plastic smell, bright color. small toys, it is expected that more size, but in general, very like
Great toy, well packed. Everyone is happy.
Cool Machine-dog! -Quality on top, as always)
Very small, and I think more
Excellent энерционные toys
My niece loves. The quality looks good and unbeatable price at which I buy 1,89 €.
Toy quality. But the store cunning. Not only that raised are valuable to "sale", so also заспамил messaging, buy the N amount will get varnish box, gifts. Lead. Honest seller. Shipping long, the same products in Russian shops cheaper. Do not recommend. Boxes arrive wrinkled.
A good toy, bought a coupon for 150r. Like a child. Track tracked, delivery 3 weeks to Leningrad region.
Buy a few toys in black Friday, store put in gift baby rattle. It was packed well. Toy is made with high quality, odor-free, Bright.