We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery. .As described, i like it. Seller is very helpful. Everything is in order. Recommend store.
Test run was normal. Tried to cook buckwheat-boiled. I took to work to warm up lunch or cook buckwheat or rice. Volume 1 liter since i wanted to because such small in native networks can not be found. In my opinion, the theme is a cool mini-multivarki. Operation mode one: switched on in the network, the switch down, after 30 minutes goes into the temperature maintenance mode. I was looking specially with a removable bowl to be convenient to wash. Removed washed put back. Great! How much in the end i do not know, but i'm still happy. Exactly what i was looking for. Plastic is certainly not the best in quality and processing, but generally normal. Good luck to the store. Another delivery would be cheaper.
Still not tested but condition, found that the photo but not hurt ..
At first I was upset, because the Packaging demolishes arrived and also the Rice Cooker down somewhat pressed was. This is but not the store's Fault but because the Delivery!! I have but without Problems the Ground some screw can and everything back in perfect Condition. Man looks nothing more! The Boiler works great, is a good, Handy Size and looks cute! Very fast Shipping and I now have a giant big Joy Boiler. All top! Sincere Thanks
Good rice cooker. Special thanks to Lily Lau for advice on using the device
The item arrived after a month and when tried to use it didn’t work the internal heating element was already broken, bit dissatisfied so contacted the store explained the problem after 10 to 12 messages they replaced the item it arrived in 10 days tested it and it’s working properly thank you for your attention got my little cute rice cooker.
Amei minha panela!!! Apaixonada. Entrega super rápida, super bem embalado atendimento nota 1000 mesmo pós venda! Super compacta! Faz arroz em 25 minutos. Macarrão se água estiver quente em 15 minutos! Imaginem fiz até bolo. Super recomendo! I loved my pan !!! In love. Super fast delivery, super well packaged attention memo 1000 mems after sale! Super compact! Make rice in 25 minutes. Noodles if water is hot in 15 minutes! Just imagine I made up the cake. Super recommend it!
Convenient thing! Allows you to cook one or two or three portions of porridge without hassle and keeps the heat well. Compact. The bowl is easy to wash. Tray-tab makes it possible to cook something steam at the same time with cooking porridge. Comes with a good blade for rice (rice does not stick to it) and a small scoop for soup. A working adapter for the euro-socket is attached to the power cord. Everything works, everything works. The order was sent in a specified time, on the 7th day, the delivery took another 11 days (the courier service was not very pleased, but the store here has nothing to do with it). Purchase is very satisfied, thanks to the seller!